PayFlow
Privacy Policy

Privacy Policy

This Privacy Policy explains how PayFlow collects, uses, and protects information submitted through our website, contact forms, and merchant inquiry workflow.

Last updated April 15, 2026

Information We Collect

We may collect information you provide directly to us when you submit a contact form, request underwriting support, start an application, or communicate with our team.

That information can include your name, company name, email address, phone number, website, business details, and any other materials you choose to provide during the merchant onboarding process.

  • Contact details and business profile information
  • Application and underwriting materials
  • Technical information such as device, browser, and usage data

How We Use Information

We use the information we collect to respond to inquiries, review potential merchant relationships, improve our website, prevent fraud, and communicate with you about our services.

We may also use aggregated analytics data to understand how visitors use our site and to improve site performance and content.

When We Share Information

We do not sell your personal information. We may share information with service providers, acquiring partners, fraud prevention vendors, or professional advisors when needed to operate our business or evaluate payment processing opportunities.

We may also disclose information when required by law, contract, court order, or to protect our rights, customers, and platform security.

Cookies, Analytics, and Tracking

Our website may use cookies or similar technologies to remember preferences, measure traffic, and understand visitor behavior. These tools help us maintain website quality and improve the user experience.

You can usually control cookies through your browser settings, though disabling them may affect how some parts of the site function.

Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we process. No system is completely secure, so we cannot guarantee absolute security.

We retain information for as long as needed to fulfill legitimate business purposes, meet legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may contact us to update or correct the information you have submitted to us, or to ask questions about how your information is handled.

Depending on your location, you may also have additional privacy rights under applicable law.

Questions?

If you need more information about these policies or how PayFlow handles merchant inquiries, please reach out through our contact page and our team will follow up.

Contact Us